Privacy Policy
This Privacy Policy explains how we collect, use, and protect your information when you interact with our website and use our Shopify apps. By accessing our services, you agree to the practices described below.
We are committed to protecting your privacy and maintaining the confidentiality of your personal data.
Information We Collect
Device and Website Interaction Data
When you visit the Edge Apps website or apps, we automatically collect certain details about your device and browsing behavior. This includes:
Your IP address and browser type
Time zone and device language
Referring URLs and search terms
Pages visited and time spent on our site
Cookies or similar identifiers
We refer to this data as Device Information, and we use it to analyze trends, diagnose issues, and ensure website performance.
Shopify App Data
When you install and use any of our Shopify apps, we collect and process certain store-related information, including:
Store name, email, and domain
Product and variant data
Orders, draft orders, and customer information
Inventory levels and availability
Themes and assets for UI integration
Shopify plan and store type
We may also collect data you voluntarily provide to us, such as contact details or settings configured within the app.
Why We Process Your Data
We process your data to:
Deliver and operate our Shopify apps
Improve app functionality and user experience
Provide customer support and respond to requests
Monitor system health and performance
Fulfill contractual or legal obligations
Communicate essential service updates
We only collect the minimum information necessary to operate our services effectively and securely.
Cookies and Local Storage
Our website and apps may use cookies, local storage, or similar technologies to enhance your experience. These help remember your settings, manage sessions, and enable features but do not track your browsing outside our services.
You can control or disable cookies through your browser settings.
Usage and Diagnostic Data
To ensure our Shopify apps function reliably, we may log basic diagnostic and usage information, such as:
App feature usage
Load times and performance metrics
Error reports
This data is anonymized where possible and only used internally to improve our products.
International Data Transfers
If you are accessing our services from outside of Canada, please note that your data may be transferred to and stored on servers located in other jurisdictions, including the United States. We take appropriate steps to ensure that your data remains protected according to applicable data protection standards.
Data Retention
We retain your data only as long as necessary for the purpose for which it was collected. After you uninstall one of our Shopify apps, store data is immediately deleted from our servers, except for information related to your app installation and trial period, which may be retained as necessary to support billing history, subscription verification, or legal compliance.
Your Rights (for EEA Residents)
If you reside in the European Economic Area (EEA), you have the right to:
Be informed about your data
Access and request a copy of your personal data
Request correction or deletion of your data
Object to or restrict processing
Request data portability
Withdraw consent at any time
To exercise these rights, contact us at info@edgeapps.ai. We may request verification of identity before fulfilling your request.
Information Security
We maintain administrative, technical, and physical safeguards to protect your personal data from unauthorized access, use, or disclosure. While we strive to secure your data, no method of electronic transmission or storage is completely secure.
Legal Disclosures
We may disclose your data if required to comply with legal obligations, enforce our rights, prevent fraud, or protect the safety of our users and others, in accordance with applicable laws.
Links to Other Sites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before submitting any personal information.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be posted on our website with the updated effective date. Continued use of our services implies your acceptance of any changes.
Contact information:
If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to privacy@horizonapps.io.
Last modified 2025.07.01